Concerns and Complaints
Our approach to managing concerns and complaints is grounded in our school values:
- We Care – Arohaina te tāngata me te taiao: We prioritise respectful relationships and ensure all voices are heard with empathy and dignity.
- We Get There Together – Mā tātou katoa te waka e hoe: We work collaboratively to resolve issues in a constructive and inclusive manner.
- We Love Challenge – Nau mai te wero: We view feedback and concerns as opportunities to grow and improve.
- We Make a Difference – Nā mātou he rerekē te ao: We act on concerns in ways that lead to meaningful change.
- We Love Learning – He taonga te ako: We are open to learning from one another and improving our systems and practices.
Below is our Concerns and Complaints Process.
This information should be read alongside our Concerns and Complaints Policy and related policies on SchoolDocs.
